If you think there is an issue with the information we reported to the credit bureaus about your Thrive line of credit, please email us at firstname.lastname@example.org or mail us a letter to 660 York ST, STE 102, San Francisco, CA 94110.
Please include the following information:
- Your name and date of birth.
- Your account number. You can find this on your billing statements in the app.
- The name of the credit reporting agency that has information you believe is incorrect.
- The specific information you believe is incorrect. Please provide enough information for us to locate the item(s) you are disputing, such as the date and description of each item. You may also provide a copy of your credit report with the disputed information highlighted.
- What you believe is inaccurate or incomplete about the information we reported, and why.