To update your mailing or residential address on file, please email us at help@empower.me and provide us your new address and a document with your name and new address. You can take a picture of it and send it to us as an attachment.
Here is a list of documents we can accept (these should be dated in the last 60 days):
- Paystub
- Utility bill
- Official bank statement
We can also accept the following unexpired documents:
- Driver's License/State ID (please keep in mind that we cannot accept temporary IDs)
- Automobile registration
- Signed lease agreement (please make sure the term date is visible)
This process can take up to 3 business days. To ensure that we can process this for you as soon as we receive your document, please send us a clear copy of your document from the list above.