If you've opened your bank account after 1/1/2020, you're not required to notify us of upcoming travel plans, as your Empower debit card will work internationally without notice. Please note that international debit card purchases will incur a foreign exchange fee that will be reflected in your final transaction amount. The fee will be 1% of your total transaction amount.
As a reminder, we will reimburse up to a total of 3 ATM fees of up to $10 per fee every month, and this includes ATMs used during international travel. Please email us at email@example.com if you have any questions about foreign transactions.
If you opened your bank account before 1/1/2020:
You won't be charged any foreign transaction fees, and you can enable international transactions right on your app! 🌐
To enable international transactions:
- On the Home page of your app, tap on "View Details"
- Tap on the card icon
- Toggle on "international mode"
If you would like to turn this off, you can just toggle this off anytime.