You should immediately lock your card and contact our support team if you lost your card or if you see any suspicious transactions. This will ensure that your debit card is no longer active. Click here to see how.
To report a dispute, please contact us in the app (under "Help" in the "Profile" section) or email us at help@empower.me
Please let us know the following:
- The transaction date
- The amount
- The merchant's name