To connect your Empower account to your mobile payment services such as PayPal and Cash App, follow these steps:
- Log in to your mobile payment service account or app
- Provide your Empower account number and routing number or your debit card number to link your account. If you need help finding your account and routing numbers, you can learn how to do so here.
There is currently an error causing a 3 day hold on instant transfers from payment apps to nbkc accounts. Our banking partner is working on resolving this. In the meantime, to avoid this error, you can make a standard transfer instead. This should take 1-2 business days.
*Please note that this does not affect accounts with Evolve Bank and Trust.