We are sorry to hear that our products didn’t fit your needs. If we can improve your experience with Empower, please let us know what we can do. Contact us here.
To close your account or cancel your Empower subscription:
- Go to the profile on your app and tap on "Manage" under Subscription
- Tap on "Close account" on the bottom of the page and complete the flow to close your account.
We will transfer your remaining balance to your linked account. This will include any interest accrued up to the date of closure. Please note that once your account is closed, it cannot be reopened.