We are sorry to hear that our products didn’t fit your needs. If we can improve your experience with Empower, please let us know what we can do. Contact us here.
To close your account or to cancel your Empower subscription, please complete the following:
- Go to the More section in your app and tap on "Billing"
- Tap on "Cancel subscription" at the bottom of the page and complete the flow to close your account.
If you have an Empower Card and/or AutoSave account, we will transfer any remaining balance(s) you may have to your linked external bank account after all pending transactions (if any) have settled.