To start, please make sure to link the account you receive your payroll in to your Empower app.
You can check to see whether or not you're qualified in the home page of the app after you tap on "Check eligibility now."
Each item under "Qualifications" shows whether you are qualified for that offer or not.
To become qualified for an offer, you'll have to meet the requirements in that section. Tap on each qualification in your app for details.
Common questions:
Q: I've repaid my Cash Advance. When can I get another?
A: We set your repayment date based on the pay cycle we detected. Once the repayment is debited from your account, it will take 3 business days to process. You will then be able to see when your next Cash Advance is available.
Q: How can I qualify for a higher amount?
A: We update your Cash Advance qualification and your offered amount based on changes in your account activity. Please check again at a later time!